At Cleaning Regime, customer satisfaction is our priority. If you are dissatisfied with our service, please contact us within 24 hours of completion. You can reach us by email at info@cleaningregime.com or call 0325 1777702.

Refunds will be considered on a case-by-case basis, particularly if the service was not completed as agreed or if there was an issue such as missed areas. If a refund is approved, it will be processed to the original payment method.

Refunds are not applicable if services were canceled or altered after booking. We reserve the right to refuse refunds in cases of fraudulent claims.

This policy may be updated, and any changes will be posted on our website.